The small print,
kept simple.

Last updated: 1 October 2026

• 1. About these terms
• 2. Table bookings
• 3. Changes, lateness and no-shows
• 4. Celebrations and events
• 5. Afternoon tea and birthday boxes
• 6. Menu and prices
• 7. Allergies
• 8. During your visit
• 9. Using this website
• 10. Liability, law and contact

1. About these terms

These terms apply when you use itsagirlsstory.com, request a table or plan a celebration with It’s a Girls Story (“A Girl’s Story”, “we”, “us”), a café in Dubai, United Arab Emirates. By using the website or making a booking, you agree to them. Our Privacy Policy explains how we look after your details.

2. Table bookings

• Booking through the website is a request. Your table is confirmed only when we send you a confirmation, usually by WhatsApp or text message.
• Times shown on the website are a guide. We will confirm the exact time with you.
• Bookings must be made by an adult aged 18 or over, who is responsible for their group.
• Online bookings are for up to six guests. For seven or more, please use our celebration form and our events team will arrange everything with you.
• Please give us accurate details, including a mobile number we can reach you on.
• We try to meet seating requests, but we can’t guarantee a particular table.

3. Changes, lateness and no-shows

• To change or cancel, reply to your confirmation message or email hello@itsagirlsstory.com as early as you can, so we can offer the table to someone else.
• If you’re running late, please let us know. We hold tables for 15 minutes after the booking time, and may then offer the table to other guests.
• If you don’t arrive and don’t let us know, we may ask for a deposit or decline future online bookings.
• Occasionally we may need to change or cancel a booking, for example if we have to close unexpectedly. If that happens, we will tell you as soon as possible and help you find another time.

4. Celebrations and events

• Sending a celebration enquiry does not reserve a date. Our events team will contact you to discuss your plans.
• Your celebration is confirmed only when we agree the details in writing. This includes the date, guest numbers, menu, any extras, the price, any deposit and our cancellation terms for your event.
• Requests for decorations, entertainment or other touches depend on availability and on what we can safely arrange in the café.
• Please tell us about any changes to guest numbers or plans as early as you can. Final numbers may be needed before the day, as set out in your written agreement.
• Outside food, cakes, decorations or suppliers can only be brought in with our agreement in advance.

5. Afternoon tea and birthday boxes

• Afternoon tea is served on Wednesdays from 2 to 5 pm, unless we tell you otherwise.
• Birthday boxes and other extras you add to a booking depend on availability. We will confirm them with your booking.

6. Menu and prices

• Prices are in UAE dirhams (AED) and include VAT. Any other charge will be shown clearly before you order.
• Photos are for illustration. Dishes are freshly prepared and may look slightly different.
• Our menu, prices and opening hours may change. The menu in the café on the day applies.

7. Allergies

Our kitchen handles common allergens, including nuts, gluten and dairy. While we take great care, we can’t guarantee any dish is completely free from allergens. Please tell our team about any allergy or dietary need before you order, even if you mentioned it when booking.

8. During your visit

• Children are very welcome and must be supervised by an adult at all times.
• Please treat our team and other guests with kindness. We may ask anyone who doesn’t to leave.
• We are not responsible for personal belongings left in the café, except where the law says otherwise.

9. Using this website

• The words, photos, logo and design on this website belong to A Girl’s Story or are used with permission. Please don’t copy or reuse them without our written agreement.
• We work hard to keep the information on this website accurate and up to date, but details such as opening hours may change. If something matters to your visit, please check with us.
• Please don’t misuse the website, for example by sending false bookings or trying to interfere with how it works.

10. Liability, law and contact

Nothing in these terms limits any rights you have under UAE consumer protection law, or our responsibility where the law does not allow it to be limited. Otherwise, we are not responsible for losses that we could not reasonably have foreseen.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai will deal with any dispute. We will always try to resolve any concern with you directly first.

We may update these terms from time to time. The date at the top shows the latest version.